1. Product Type & Description

Self-Max is a digital subscription product that grants members access to exclusive online content and resources. There are no physical goods shipped.

Self-Max is a platform for personal growth and self-improvement. It features personalized personality assessments, AI-powered chat sessions aimed at achieving specific goals, access to an exclusive Discord community through the app, and a suite of self-improvement exercises—including journaling tools—designed to help you track progress and reach your full potential.

2. Delivery of Services

Immediate Access: Upon successful payment, customers typically receive instant access to the digital content.

Purchase Currency: USD.

Cards Accepted: We accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

Security of Your Payment Information: All payments are processed through Stripe—a PCI-DSS Level 1 compliant provider. We do not store any card details on our servers. Your information is encrypted and transmitted securely over HTTPS, ensuring your data remains protected at all times.

Subscription Access: Subscriptions remain active as long as payments are up to date. If you do not receive access or encounter any technical issues, please contact our support team at support@selfmax.ai.

3. Cancellations

Cancel Anytime: You can cancel your subscription at any time by logging into your account or by contacting our support team. Once canceled, you'll retain access through the end of the current billing cycle.

4. Refund Policy

No Strict Refunds: Due to the nature of digital products, we generally do not offer refunds. However, if you experience major issues or have significant concerns, please reach out to us at support@selfmax.ai. We aim to handle all grievances on a case-by-case basis to ensure customer satisfaction.

5. Support & Contact

For assistance with access issues, billing inquiries, or general questions, email us at support@selfmax.ai.

Our business address is 330 5th Ave. Southwest, Calgary, Alberta, Canada.

6. Legal or Export Restrictions

None apply to our digital offerings at this time.

7. Privacy Policy

See our Privacy Policy for details on how we collect, use, and protect your personal information.

Fulfillment Policy

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